As Induron’s Customer Service Technician, David Gilliland is a vital part of the Induron family, and we thought it’d be nice to share a little bit about what makes David who he is. Customer Service Department Manager, Barry Peters said it was evident from the start of David’s employment that he’d be an integral part of Induron’s customer service department.
“David came to us understanding the importance of relationship between a supplier and a customer,” Barry said. “His work ethic and attitude lent itself to exactly what we work towards, total service to our customers. David typifies the key components of our mission statement, ‘Integrity, Respect and Reliability.’”
To learn more about David, check out the Q&A with him below!
Q: What are your responsibilities?
A: As the Customer Service Technician, I ship and tint Induron’s finished products and maintain the warehouse on a daily basis.
Q: Tell us about your background and how you came to work for Induron.
A: I fabricated and installed counter tops for 15 years. I jumped at the chance to work at Induron and do something totally different.
Q: What’s your favorite thing about working for Induron so far?
A: I enjoy being a part of such a unique company that is deeply rooted and has stood the test of time—just like our products do.
Q: What’s the most challenging part about your job?
A: Ensuring that the customer receives EXACTLY what was ordered.
Q: What’s your favorite part about what you do?
A: I enjoy assembling large orders and seeing them shipped out of our doors in bulk.
Q: Tell us about a project you’ve worked on that you’re especially proud of.
A: Still working on it (AKA: Project Me J)
Q: Are you seeing any new trends in the protective coatings industry?
A: Among many others, Induron’s Ceramapure PL 90 Epoxy is an especially innovative product.
Q: What’s the best advice you’ve ever received?
A: Always treat others the way you like to be treated.
Q: If you could have dinner with any person living or dead, who would it be and why?
A: Definitely my Mother—just so I could speak to her again.
Q: What person has had the biggest influence on your life and why?
A: My Grandmother and my Mother. They raised me and did their best to give me the tools for life.
Q: What is your favorite quote?
A: “Thank you God”
Q: Tell us a little about your family, pets and/or hobbies.
A: I have a beautiful wife and three daughters, for which I am very thankful for and proud of. We have one pet—a German Shepard rescue dog. My hobby is busting my knuckles working on my race car.
Q: Where is your favorite place to be?
A: Church, home, work…repeat!
Q: If you could do another job for just one day, what would it be?
A: I can’t think of anything else workwise. I am truly blessed to be where I am.