Working for a small, family-owned company like Induron means that I wear many hats. I began working at Induron four years ago in sales support, but since then, my duties have grown to include all kinds of things – from invoicing and accounting, to purchasing the raw materials used in our products.
It’s different every day – I never know what the day will bring.
That’s the key to working for a small company – flexibility. You have to be flexible and be willing to take on any number of tasks that “aren’t your job.” It’s very different from the large company I came from. At Induron, everyone does what they need to do, and when there’s a problem, we all pitch in to get it solved quickly. Many times at larger companies, you find that each person – or department – functions as an island. But not here.
Induron’s 14 sales reps definitely keep me on my toes. They count on me to invoice their clients, get them catalogs or other printed materials or even help them troubleshoot their computer woes. We’re all a team, and it’s a great environment in which to work. Continue reading Wearing Many Hats in a Small Business→
In a paint company, as in most companies, there are multiple departments that must work effectively together to ensure the success of the organization. In a nutshell, there are a lot of moving parts (both literally and figuratively). It is easy to become “compartmentalized,” meaning you get focused on your one job in your one department, forgetting the “big picture. This can quickly result in delaying or altogether missing key communication between departments – a critical component for success.
At Induron, we have reaped big benefits in opening communication channels. A key example lies in three distinctly different parts of our organization: Manufacturing, Technical (R&D) and Sales. These are three very different departments, with specific roles in the organization, yet each one is dedicated to the same overall mission of increasing the sales and profitability of our company.
These three departments work closely with an open communication approach. Weekly sit-down discussions between these areas provide the most current “state of the business.” Through this approach, we’re able to have accurate information regarding progress on a key project. This has gone a long way toward eliminating a reactive approach, and instead collectively acting together to ensure success.
Another key benefit lies in “intra-communication” within larger departments, where different areas of one department communicate with each other. Our Manufacturing team interacts with the Manufacturing / Quality Control area on every production batch, where any process and performance issues are quickly identified and resolved. This effective and efficient process is a “test analysis and correction,” not just a “test.” Continue reading Communication: Your Key to Success→