Last week, I spoke about the importance of cycle count in terms of efficiency. Our numbers are consistently low, and that’s something we are especially proud of around here.
The final numbers are in, and I can say that annually, our cycle count has been at .25 or less since 2007. That’s 5 years running. So how did we get and keep our numbers so low?
I can sum it up in one word: communication.
Our paint is made great by three teams: Paint Makers in our production department, the technical folks in the lab and quality control. Internally, these departments have a genuine respect for each other’s work. They have trusted relationships that allow for feedback. Continue reading What Cycle Count Says About Teamwork→
In a paint company, as in most companies, there are multiple departments that must work effectively together to ensure the success of the organization. In a nutshell, there are a lot of moving parts (both literally and figuratively). It is easy to become “compartmentalized,” meaning you get focused on your one job in your one department, forgetting the “big picture. This can quickly result in delaying or altogether missing key communication between departments – a critical component for success.
At Induron, we have reaped big benefits in opening communication channels. A key example lies in three distinctly different parts of our organization: Manufacturing, Technical (R&D) and Sales. These are three very different departments, with specific roles in the organization, yet each one is dedicated to the same overall mission of increasing the sales and profitability of our company.
These three departments work closely with an open communication approach. Weekly sit-down discussions between these areas provide the most current “state of the business.” Through this approach, we’re able to have accurate information regarding progress on a key project. This has gone a long way toward eliminating a reactive approach, and instead collectively acting together to ensure success.
Another key benefit lies in “intra-communication” within larger departments, where different areas of one department communicate with each other. Our Manufacturing team interacts with the Manufacturing / Quality Control area on every production batch, where any process and performance issues are quickly identified and resolved. This effective and efficient process is a “test analysis and correction,” not just a “test.” Continue reading Communication: Your Key to Success→