By Ben Rowland, Induron Sales Rep, Birmingham, AL
As an Induron sales rep, I spend a lot of time honing my knowledge of the industry. Whether I’m attending a continuing education course, getting re-certified in a particular aspect of the industry or working with our Induron chemists to ensure I’m up to date on the latest and greatest products we offer, staying informed on every aspect of the world of coatings is vital to our business… and YOUR success.
I’m not just selling you a product. When you work with Induron, I want to make sure you’re getting the best, most accurate information available to accompany that product. That’s why I stay up to date on new products, new methods of coating, new applications, new industry standards and more. That knowledge helps me better meet my customers’ needs.
When I start a project, I assess the needs of the customer and the specific project. I have to make sure that I’m giving everyone the best information available, and that I’m doing so in a way that has everyone on the same page before a project begins.
When a project gets underway, I make multiple job site visits, answer questions from the owner or engineer, inspect the project, facilitate product orders with the contractor – anything that needs to be done to ensure the project goes smoothly.
Then, during the final inspection, I’m able to certify the finished project, thanks to staying up to date on my certifications through continuing education courses. Continue reading